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1. Name(current) This section is complete This section is incomplete
2. General Information This section is complete This section is incomplete
3. Rate Your Experience This section is complete This section is incomplete
4. Where can we improve? This section is complete This section is incomplete

Name

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General Information

Which option best describes your situation? *
Check all that apply.
1. I have a case filed against me in the Baytown Municipal Court
2. I have a friend or relative with a case filed in the Baytown Municipal Court
3. I am an attorney
4. I am seeking information about the court
My experience with the court was...*
Check one that applies
1. In person at the clerk's window
2. In person appearing in court
3. Over the phone
4. Via e-mail
People whom I interacted with*
Check all that apply
1. Court Clerk
2. Court Administrator
3. City Marshal(s) / Bailiff
4. Prosecutor
5. Juvenile Case Manager
6. Judge
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Rate Your Experience

My case was handled fairly.*
1. Strongly Agree
2. Agree
3. Neutral
4. Disagree
5. Strongly Disagree
6. Not Applicable
The court staff was helpful and treated me with courtesy and respect.*
1. Strongly Agree
2. Agree
3. Neutral
4. Disagree
5. Strongly Disagree
6. Not Applicable
My case was taken care of in a reasonable amount of time.*
1. Strongly Agree
2. Agree
3. Neutral
4. Disagree
5. Strongly Disagree
6. Not Applicable
I understood what happened in my case.*
1. Strongly Agree
2. Agree
3. Neutral
4. Disagree
5. Strongly Disagree
6. Not Applicable
The forms I needed were clear and easy to understand.*
1. Strongly Agree
2. Agree
3. Neutral
4. Disagree
5. Strongly Disagree
6. Not Applicable
The court's website was useful.*
1. Strongly Agree
2. Agree
3. Neutral
4. Disagree
5. Strongly Disagree
6. Not Applicable
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Where can we improve?

What is something the court or its staff did well during your experience here?
What can we do to better provide you with exceptional service?
Is there a member of our staff that you would like to acknowledge for providing exceptional service?
Comments/Suggestions

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2401 Market Street
Baytown, TX 77522
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