During the summer of 2021, Baytown residents had the opportunity to participate in a survey as part of the city’s effort to involve residents in long-range planning and improving the quality of city services. We’re sharing some key findings in a series of posts, and the full report can be found on the city’s website here (baytown.org/825).
Overall, the average satisfaction index for Baytown is 7 points higher than the national average. Since 2016, Baytown has seen an increase of 3 points, while the U.S. has seen a decrease of 4 points.
See all the findings here. Citizen's Survey (pdf)