Water Utility Accounts

Existing Accounts

The information below is for customers who have already established Utility services with the City of Baytown.

  1. Billing Cycles
  2. Delinquent Accounts
  3. Service Related Fees
  4. Account Information and Online Payments

Billing Cycles

The City of Baytown Utility Billing Division has two billing cycles for water, sewer, and garbage. 

Due Dates

Billing cycles are based on the property geographical location within the city and can not be modified. 

  • If your account number begins with a "1", the bill is due between the 5th and 10th of the month. 
  • If your account number begins with a "2", the bill is due between the 20th and 25th of the month.

Each customer has approximately 14 days from the day the bill is mailed to pay his/her bill without penalty. Avoid penalties and service interruption by paying your bill on time.

If You Don’t Receive Your Bill

Failure to receive a bill does not relieve the customer from the obligation of paying the amount due or the penalties accrued due to non-payment of the bill.

If your bill is not received 10 days prior to the above referenced due dates, please contact the Customer Service office for payment amount and due date information.

New Accounts

The information below will guide you through the process of setting up a new Utility Services account with the City of Baytown.

  1. Applying for Service
  2. Deposits and Fees
  3. Required Documents

Application of Service Requirements  

The below list of items are required for establishing new City of Baytown related Utility services. 

  • Application for service
  • Water / sewer deposit contract
  • Proof of property ownership or a lease agreement
    • Property Owner must provide a Bill of Sale, Settlement Statement, Title Transfer Warranty Deed, or Closing Disclosure.
    • Renter / Tenant must provide a Lease Agreement or Utility Billing form signed by the landlord.
  • A valid driver’s license or identification card, deposit, and service fee