Utility Billing is responsible for the billing and collections of water, sewer, recycling and garbage services. We strive to maintain the highest level of accuracy in our billing process as to better serve you, our customer. It is our pleasure to serve you and it is our goal to always exceed your expectations by providing 100% excellent customer service 100% of the time.
Hours of Operation
Monday - Friday, excluding holidays, from 8 a.m. to 4 p.m.
Location
2505 Market Street, Baytown , TX 77520. (Night Drop is available near drive-thru.)
Payment Methods Available
In person, Drive Thru, Night Drop
Automatic Bank Draft
By Phone: 1-866-528-0686 (English) 1-866-530-8855 (Spanish)
Online: Click here
By Mail: P. O. Box 424, Baytown, TX 77522
| Related Forms and Documents | ||
| Residential Application Form | PDF (207k) | Doc (132k) |
| Residential Application Form (Español) | PDF (222k) | Doc (134k) |
| Commercial Service Application Form | PDF (210k) | Doc (131k) |
| Confidentiality of Personal Information Form | PDF (42k) | Doc (52k) |
| Senior Citizen Garbage Discount Form | PDF (33k) | Doc (49k) |
| Occupancy Report Form | PDF (36k) | Doc (58k) |
| Water Sewer Deposit Contract | PDF (23k) | |
| Fire Hydrant Meter Rental | PDF (16k) | Doc (29k) |
| Automatic Payment Plan Application | PDF (152k) | Doc (97k) |
