Utility Billing Customer Service
P.O. Box 424
Baytown, TX 77522-0424
Call (281) 420-6515
8 a.m. - 4 p.m.
Utility Billing Quick Response
The water meters are the property of the City of
It is important that you partner with us in maintaining the longevity of these devices. When maintaining your lawn, please do not mow over or around the meter box. It would be most beneficial to use a weedeater to mow the grass around the meter. Do not place trees, plants or cover the meter box with mulch. The roots from trees and plants can grow around your water lines and cause them to break.
If the City has to replace or repair parts damaged from mowing and etc, you may incur a charge.
For billing questions you may contact our office at 281-420-6515.
Instructions For Reading Your Meter
- The first four dials are read for your water utility bill. The fourth number dial from the left represents thousands of gallons. The fifth represents hundreds and the sixth represents tens of gallons. The sweep hand measures each gallon used. When it goes around 1 time, then 10 gallons are registered.
- To monitor your usage take a reading daily, weekly or monthly. Subtract the current reading from the previous reading to get the amount of water that has registered through the meter. You may want to monitor your usage when you water your lawn, fill your swimming pool or do anything that is out of the norm.
How To Check For An Open-Line
- The small red triangle on the meter is the open-line detector. If you suspect that you have a open-line you can check by watching the dials of the meter. Make sure you have all water outlets inside and outside of the house turned off. You can then look at the meter and if you see any movement on the triangle or the sweeping hand then you may have a open-line. The speed of the movement will indicate the size of the open-line.