Contact Information
Utility Billing Customer Service
Mailing Address:
Utility Billing
P.O. Box 424
Baytown, TX 77522-0424
Phone:
Call (281) 420-6515
Monday-Friday
8 a.m. - 4 p.m.
Email:
ubservice@baytown.org
Utility Billing Quick Response
For quick answers to quick questions, email us at ubservice@baytown.org. Click here for more info.
Utility Payment
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Payment Options
Bank Draft
Online
Phone
Customers may mail payments to:
P.O. Box 424
Baytown, TX 77522
In Person
Customers may remit payments in person at 2505 Market Street Baytown, TX 77522 (map). Our Utility Billing Personnel will gladly assist you.
Lobby Payment Drop
Payments may also be placed in the payment drop box located in our office at 2505 Market Street, Baytown, TX 77522. Lobby Drop Box Payments are processed daily.
Drive Thru
For your convenience payments may be submitted in person at our Drive Thru window located at 2505 Market Street Baytown, TX 77522.
Night Drop
Payments may also be placed in the Utility Billing Night drop located near the drive thru window.
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Night Drop Payments Are Processed The Next Business Day
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We gladly accept cash, check, money order & credit cards (with valid ID)



